FQA:
Q: I haven't bought a wetsuit before. How do I choose the size?
A: Hevto wetsuits size selection mainly refers to four data, height, weight, chest size, and waist size. According to the above four data, customers can choose a suitable size for their own.
If you have any doubts during size selection, please feel free to contact Hevto customer service staff for support.
Q: When I choose a size according to the reference data, I find that more than one size fits me. Which one should I choose?
A: If you found there have two or more than two size options in the size chart while referring to the size chart according to your measured data, we suggest you can choose the smaller one. If you don't know how to choose a suitable size, please feel free to contact us.
Q: I'm a female with a big body shape, so I can't find a suitable size in female wetsuits. Is there a suitable size for me in male wetsuits? / I'm a thin man and can't find a size that fits me in male wetsuits. Is there a suitable size for me in female wetsuits?
A: Sorry, we don't recommend it. There are some differences between male wetsuits and female wetsuits, so some positions will not fit.
Q: I plan to go on vacation in a few days and need a wetsuit. When will the wetsuit arrive if I order now?
A: Your product will be shipped within 48 hours after you place your order. We will dispatch the product from the warehouse nearest to the shipping address of the order.
You can track the progress of the logistics on the order page at any time. Under normal conditions, you will receive the wetsuit in 3~7 days. If the logistics are delayed due to a particular situation, please contact Hevto customer service staff for support.
Q: The wetsuit has a pungent smell. Is this harmful? Will the smell disappear?
A: Don't worry. Hevto wetsuits are made of environment-friendly and harmless materials. That is the smell of glue and it's inevitable during wetsuit manufacturing. Just spread the wetsuit and leave it in an open environment for a while, the smell will fade a lot. And it will disappear after soaking in water.
